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Frequently Asked Questions

Our FAQ section provides quick answers to common queries about our platform. Discover our services, registration process, accepted payment methods, order modifications, customer support contact, and data security measures. For more details, don't hesitate to contact us.

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What is the Rankiteo monitoring platform (EASM)?

What is the Rankiteo Cyber Underwriting platform?

How does Rankiteo recognize a company on the Internet?

Does my company need a LinkedIn profile to be scanned?

How does Rankiteo help underwriters price cyber risks?

What actuarial modules does the Enterprise platform include?

How does the OFAC sanctions screener work?

Can I run the platform offline?

What integrations does Rankiteo offer for insurance carriers?

Where is Customer data stored and processed?

Is Rankiteo GDPR compliant? Do you sign a DPA?

How is administrative access to the production database protected?

What certifications and audits do you maintain?

How do you handle a personal-data breach?

What pricing tiers are available?

Can I manage users after purchasing a subscription?

Can we pay by bank transfer / wire?

Does Rankiteo provide a REST API?

Does the API have rate limits?

How does Rankiteo identify and let me manage subsidiaries?

What is the difference between the SaaS platform and the desktop app?

Can multiple underwriters collaborate on the same portfolio in the SaaS platform?

Does the SaaS platform support a split-view / dual-pane workflow?

What does the Desktop App add over the SaaS platform?

How is the Desktop App's OFAC SDN list kept up-to-date?

Is the Desktop App safe for sensitive Customer data?

What happens at first launch of the Desktop App?

How does Rankiteo use AI in the platform?

Which LLM providers do you support, and where does the data go?

Can the AI auto-fill broker submissions accurately?

Does Rankiteo use AI to generate the cyber score itself?

Can I expose Rankiteo to my own AI agents (Claude, Cursor, custom GPTs)?

How do I get support if I run into a problem?

Can I trial the platform before committing?